SageCRM | Driving your business

Imagine: Your top sales professional calls your best customer to sell him a new product. What he doesn’t know is that the customer initiated a customer service ticket last week and did not pay last month’s bill. Needless to say, the call goes badly.

Same customer, different scenario: This time, your sales professional and your customer service rep know everything there is to know about the customer and the health of the account. They know how much he’s bought over the years, how timely his payments are, and how seldom he raises issues. So they work together to satisfactorily resolve his concerns and boost his confidence in your company. And, as a result, he pays his bill and agrees to consider purchasing the new product.

Does the second scenario sound improbable? Not so. This is just one example of the power and effectiveness of SageCRM.

It takes more than great products to drive sales. Acquiring and retaining customers is essential for business success, and great customer service is the driving force that differentiates one business from another. Customer Relationship Management (CRM) helps businesses attract and retain customers and deliver an exceptional customer experience every time. With SageCRM, you can unlock the full revenue potential of your current customers and unearth sales opportunities with prospects.

SageCRM connects your sales, accounting, marketing, and customer service teams, and more. It delivers tight integration with leading Sage ERP solutions, breaking down departmental silos and providing a true 360º view of customers across front- and back-office functions. Highly flexible, SageCRM comes with fully customizable business process automation so you can tailor it to suit your business needs. SageCRM is available on-demand or on-premise for complete freedom of choice.

Click here to download the SageCRM brochure.